eJuror Frequently Asked Questions

 

Who can use the eJuror system?

Any prospective juror who receives a questionnaire/summons can complete their questionnaire/summons online, unless the recipient’s last name is less than 3 letters or the recipient is under the age of 18. If you are unable to complete online due to these system limitations, please complete the paper form and submit it to the Court within 10 days of receipt of the questionnaire or 5 days of receipt of the summons.

What information do I need to complete my questionnaire/summons online?

You will need the nine digit participant number above your name on the questionnaire, the first three letters of your last name and your birth date to login to the system and complete the form.

If I complete my questionnaire/summons online, do I submit the paper form to the court?

No. If you have completed and submitted your form through eJuror, please do not send the paper form back to the Court. Prior to submitting your completed questionnaire/summons, you can print the information if you would like a copy for your records.

Why did the system lock me out?

The system is designed to allow 3 logins, after failure to gain access on the third attempt, the system will lock you out. You must completely log out of e Juror, give it a few minutes, and try again. The system only allows 20 minutes to complete the questionnaire/summons, if it goes beyond that time, you will have to start again.

I received a summons. Why did the system lock me out after I changed my name/address?

The system locks you out when you change your name/address. Please allow 24-48 hours for Jury Administration to review your proposed change. Once approved by Administration, you will have access to eJuror again.

What if I make a mistake and need to change an answer?

Once the form is completed, PRIOR to submission, you will have the opportunity to edit your answers. Prior to submission you can print out your answers for your records. ONCE YOU SUBMIT TO THE COURT, ANSWERS CAN NOT BE CHANGED.

I received a summons. Where is the excuse/postponement link?

When you are in receipt of a summons (not a questionnaire): once you are logged into eJuror, the link appears on the left hand side. When you click on the link, a box or new page opens up where you may type in your hardship. [In rare circumstances, the link does not appear on the left side. If this happens to you, call Jury Administration for further guidance.]

I received a new summons. I was deferred from a prior date. When I logged onto eJuror, why didn’t it ask me the same questions as last time?

If you responded to a prior summons via eJuror, when you respond to the new summons, it will not ask the questions again. Log on and verify that your name and address are correct and you are done.

What if I need to submit additional information?

If you need to send additional information, you can send it to the Court location address that is listed on your form to the attention of the Jury Department.

I logged in and can't find the Physician’s Statement? OR Where is the physician's form?

In order to access the Physician’s Statement, you must have answered YES to question 19 for physical/mental infirmity. Otherwise, you will not be able to access the form. If you have a physical/mental infirmity and have already submitted your eJuror form, you must mail a doctor's note to your jury clerk.

Who do I contact if I am having problems with eJuror?

You may call the Jury Staff at the numbers in the Jury Staff Contact link below.



Jury Staff Contact


How do I check to find out whether or not the court has received my completed questionnaire through eJuror?

You will NOT be notified by the Court that your questionnaire has been received, other than the confirmation that is received when you submit the form. If you are qualified, you may receive a summons in the future with a date for jury service. You WILL NOT receive any response from the Court if you have been Disqualified, Excused or Exempt from serving.

I received a summons. How do I check to find out whether or not the court has received my completed excusal or postponement request through eJuror?

You will not be notified by the Court that your response has been received, other than the confirmation that is received when you submit the form. If you submitted an excusal or postponement request, you should receive a response between 5-7 business days. If you did not provide your email address, to check the status of a pending request, call the automated jury information system at 1-866-313-2350 or go online under “Check your Status” (you must have your 9 digit participant number to use the system.

My name and my mother/daughter/father/son is the same. How can I verify the correct recipient?

On eJuror, input the participant number, three digits and last name plus birthday one by one. Whichever birthday brings you to the welcome screen, that is the person the questionnaire is meant for. If you are returning a paper copy, please contact your local Jury Clerk to verify the correct recipient.